At Noha Essam Designs, customer satisfaction is our priority. Please read our Exchange & Return Policy carefully before placing your order.
● Customers are kindly requested to inspect their order while the courier is present. Once the order is accepted, it is considered received in good condition.
● Exchanges or returns are accepted within 3 days from the delivery date only.
● Unfortunately, we are unable to accept any exchange or return requests after the 3-day period.
● Items must be returned in their original condition, unused, and with all original packaging.
● If you receive an item with a manufacturing defect or if it is damaged upon delivery, please contact us as soon as possible.
● For any exchange, return, or product issue, kindly reach out to us via Instagram Direct Message (DM) or WhatsApp, and our team will be happy to assist you.
Thank you for choosing Noha Essam Designs.